Worldwide Shipping
AT LUCCI®, WE OFFER GLOBAL SHIPPING TO BRING OUR PREMIUM TAILORED CLOTHING TO GENTLEMEN WORLDWIDE. WHETHER YOU’RE IN THE USA, CANADA, OR BEYOND, WE DELIVER DIRECTLY TO YOUR DOORSTEP. OUR INTERNATIONAL SHIPPING OPTIONS ARE FAST, RELIABLE, AND DESIGNED TO MEET YOUR NEEDS.
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Domestic Delivery
FOR OUR CUSTOMERS IN THE USA AND CANADA, WE PROVIDE FAST AND EFFICIENT DOMESTIC DELIVERY. YOUR CUSTOM-MADE GARMENTS WILL BE DELIVERED WITHIN 7-10 BUSINESS DAYS, ENSURING YOU RECEIVE YOUR ORDER PROMPTLY AND IN PERFECT CONDITION.
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Track Your Order
ONCE YOUR ORDER IS SHIPPED, YOU’LL RECEIVE A TRACKING NUMBER VIA EMAIL. USE THIS TO MONITOR YOUR PACKAGE’S JOURNEY IN REAL-TIME. WE WORK WITH TRUSTED CARRIERS TO ENSURE YOUR ORDER ARRIVES SAFELY AND ON TIME.
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Customs & Duties
FOR INTERNATIONAL ORDERS, CUSTOMS FEES OR IMPORT DUTIES MAY APPLY DEPENDING ON YOUR COUNTRY’S REGULATIONS. THESE CHARGES ARE THE RESPONSIBILITY OF THE CUSTOMER. PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE FOR MORE INFORMATION.
Shipping &
Returns
Returns
WE WANT YOU TO BE COMPLETELY SATISFIED WITH YOUR PURCHASE. IF YOU NEED TO RETURN OR EXCHANGE AN ITEM, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM WITHIN 14 DAYS OF RECEIVING YOUR ORDER. CUSTOM-MADE ITEMS ARE FINAL SALE UNLESS THERE IS A MANUFACTURING DEFECT.
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Delivery Timelines
EACH PIECE IS CRAFTED TO ORDER, ENSURING A PERFECT FIT AND UNMATCHED QUALITY. PLEASE ALLOW 2-3 WEEKS FOR PRODUCTION BEFORE YOUR ORDER IS SHIPPED. WE’LL KEEP YOU UPDATED AT EVERY STEP OF THE PROCESS.
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Packaging
YOUR ORDER WILL ARRIVE IN OUR SIGNATURE LUXURY PACKAGING, DESIGNED TO REFLECT THE ELEGANCE OF OUR BRAND. EACH GARMENT IS CAREFULLY WRAPPED AND PROTECTED TO ENSURE IT ARRIVES IN IMMACULATE CONDITION.
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Contact Us
HAVE QUESTIONS ABOUT SHIPPING OR DELIVERY? OUR CUSTOMER SERVICE TEAM IS HERE TO HELP. REACH OUT TO US VIA EMAIL OR PHONE, AND WE’LL PROVIDE THE INFORMATION YOU NEED TO ENSURE A SEAMLESS SHOPPING EXPERIENCE. info@matteolucci.com